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PRICING.
WebTickets.com is a licensed and private ticket
broker service located in Atlanta, Georgia. We do
not charge face value and recommend that if you
are looking for face value tickets that you first
check the box office. Our prices are set by market
conditions, not unlike the stock market, and are
subject to change at anytime.
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MANAGERIAL
APPROVAL. Due to changing availability not within
our control all orders placed on the Internet are
subject to managerial approval. If an order can
not be guaranteed you will have the option of canceling
the order or keeping the order with us on a "try
and get" basis.
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CREDIT
CARD CHARGES. Credit cards are approved but not
charged at the time you place an order on the Internet.
If your order does not receive managerial approval
and is not guaranteed your card will not be charged
until we are able to guarantee and fill your order.
If your order is guaranteed per our purchase policy
your card will be charged at that time and there
will be no refunds or cancellations.
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TICKET
GROUPING. For most events we only guarantee single
tickets and pairs of tickets. Please do not place
an order online if you need to be guaranteed more
than two tickets together. Multiple ticket grouping
guarantees will almost always incur extra charges.
Please call and speak with a sales person to get
a price quote if you want to be guaranteed more
than two tickets together. 404-843-1344 from 9am
- 5pm EST.
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DELIVERY
OF TICKETS. Most tickets are delivered via FedEx
before the date of the event. Due to the nature
of the ticket business we do reserve the right to
deliver tickets for any order as late as the day
of the event. Please do not place an order online
if you are not willing or prepared to take delivery
of the tickets the day of the event. Earlier delivery
date guarantees will almost always incur extra charges.
Please call and speak with a sales person to get
a price quote if you want this guarantee. Day of
event delivery may be made by, but is not limited
to, will-call at the venue box office, courier to
your hotel if time allows, or courier of the tickets
to you personally at a location to be determined
outside the venue. We will make this process as
convenient as we can but the method of delivery
is not always within our control. If you have not
received your tickets two days before the date of
the event please call our office at 404-843-1344
from 9am to 5pm EST, Monday to Friday to receive
delivery instructions. You will need picture ID
to receive your tickets if delivery is made the
day of the event by will-call or courier.
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SEATING
LOCATIONS. (Category Orders) If for any reason we
cannot fill your order for the seating category
you ordered we do reserve the right to upgrade or
downgrade your order to another WebTickets.com seating
category. We reserve the right to upgrade your seats
at our discretion. You will be contacted if we have
to downgrade your order or if an upgrade will cost
more and you will have the option to cancel your
order and you will be refunded any money paid to
us. If you decide that you will accept a downgrade
or a more expensive upgrade you will only pay our
cost for the tickets. (Note - our cost does not
mean face value as we usually pay well over face
value to acquire tickets.)
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SEATING
LOCATIONS. (Specific Seats) As a ticket broker we
do sell tickets on our site that are owned by other
companies. Because of this on occasion specific
tickets are not delivered to us and we do reserve
the right to deliver seats in the same map category.
We also reserve the right to upgrade or downgrade
your order to another map category. You will be
contacted if we have to downgrade your order to
another map category or if we will have to charge
you more for an upgrade. At this time you will have
the option to cancel your order and you will be
refunded any money paid to us except for the handling
fee. If you decide that you will accept a map category
downgrade or a more expensive upgrade you will only
pay our cost for the tickets. (Note - our cost does
not mean face value as we usually pay well over
face value to acquire tickets.)
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CANCELLATION
POLICY. Once an order is placed there are NO CANCELLATIONS
and NO REFUNDS except at the discretion of WebTickets.com
and with a cancellation fee of at least 20% of the
total amount of the order. This includes but is
not limited to you refusing to accept delivery of
the tickets or choosing not to pick up the tickets
from our office, will-call or a courier.
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CANCELLED
or POSTPONED EVENTS. Occasionally events are cancelled
or postponed. There are NO REFUNDS for postponed
events as your tickets are good for any rescheduled
date. If the event is COMPLETELY CANCELLED and is
NOT RESCHEDULED for a later date we will issue a
house credit for the full amount of the order as
soon as you return the tickets to our office. NO
CREDIT can be issued if the tickets are NOT RETURNED.
We are NOT responsible for any costs you incur to
attend an event that is cancelled or postponed including,
but not limited to, travel, hotels, car rentals,
gas, food and the fees of babysitters.
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NON-DELIVERY
OF TICKETS. If for any reason we cannot fill your
ticket order that has been guaranteed per our "Terms
of Service" (excluding orders taken on a "Try
and Get" basis) you will be refunded 100% of
any money you have paid us and you will also receive
a house credit good for an equal number of tickets
to another event not to exceed the amount of the
original sale. We will not be responsible for any
expenses you incur to attend the event including
but not limited to, travel, hotels, car rentals,
gas, food and the fees of babysitters.
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PAYMENT
METHODS. WebTickets.com accepts several methods
of payment including: American Express, MasterCard,
Optima, Visa, Discover/NOVUS, and Diners Club. We
reserve the right to require that you sign the credit
card receipt for any order paid by credit card or
that your order be paid by cashiers check or money
order. If you have placed an order with a credit
card and refuse to sign the charge slip if requested
you will automatically be charged a 20% cancellation
fee.
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TICKET
LIMITS. When purchasing tickets from WebTickets.com,
you are NOT limited to a specified number of tickets
for any event but any tickets order is subject to
our TICKET GROUPING, SEATING LOCATIONS and MANAGERIAL
APPROVAL policies.
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GEORGIA
LAW. Any order placed with A Ticket Broker, Inc.,
dba WebTickets.com, online, by phone, or by any
other means shall be governed by and construed in
accordance with the laws of the State of Georgia
applicable to agreements entirely made and performed
within the State. You, the customer, hereby consent
to the jurisdiction of the state and federal courts
sitting in the State of Georgia.
