Your Ticket to the World of Concert Tickets, Sports Tickets and Theater Tickets

PRICING. WebTickets.com is a licensed and private ticket broker service located in Atlanta, Georgia. We do not charge face value and recommend that if you are looking for face value tickets that you first check the box office. Our prices are set by market conditions, not unlike the stock market, and are subject to change at anytime.

MANAGERIAL APPROVAL. Due to changing availability not within our control all orders placed on the Internet are subject to managerial approval. If an order can not be guaranteed you will have the option of canceling the order or keeping the order with us on a "try and get" basis.

CREDIT CARD CHARGES. Credit cards are approved but not charged at the time you place an order on the Internet. If your order does not receive managerial approval and is not guaranteed your card will not be charged until we are able to guarantee and fill your order. If your order is guaranteed per our purchase policy your card will be charged at that time and there will be no refunds or cancellations.

TICKET GROUPING. For most events we only guarantee single tickets and pairs of tickets. Please do not place an order online if you need to be guaranteed more than two tickets together. Multiple ticket grouping guarantees will almost always incur extra charges. Please call and speak with a sales person to get a price quote if you want to be guaranteed more than two tickets together. 404-843-1344 from 9am - 5pm EST.

DELIVERY OF TICKETS. Most tickets are delivered via FedEx before the date of the event. Due to the nature of the ticket business we do reserve the right to deliver tickets for any order as late as the day of the event. Please do not place an order online if you are not willing or prepared to take delivery of the tickets the day of the event. Earlier delivery date guarantees will almost always incur extra charges. Please call and speak with a sales person to get a price quote if you want this guarantee. Day of event delivery may be made by, but is not limited to, will-call at the venue box office, courier to your hotel if time allows, or courier of the tickets to you personally at a location to be determined outside the venue. We will make this process as convenient as we can but the method of delivery is not always within our control. If you have not received your tickets two days before the date of the event please call our office at 404-843-1344 from 9am to 5pm EST, Monday to Friday to receive delivery instructions. You will need picture ID to receive your tickets if delivery is made the day of the event by will-call or courier.

SEATING LOCATIONS. (Category Orders) If for any reason we cannot fill your order for the seating category you ordered we do reserve the right to upgrade or downgrade your order to another WebTickets.com seating category. We reserve the right to upgrade your seats at our discretion. You will be contacted if we have to downgrade your order or if an upgrade will cost more and you will have the option to cancel your order and you will be refunded any money paid to us. If you decide that you will accept a downgrade or a more expensive upgrade you will only pay our cost for the tickets. (Note - our cost does not mean face value as we usually pay well over face value to acquire tickets.)

SEATING LOCATIONS. (Specific Seats) As a ticket broker we do sell tickets on our site that are owned by other companies. Because of this on occasion specific tickets are not delivered to us and we do reserve the right to deliver seats in the same map category. We also reserve the right to upgrade or downgrade your order to another map category. You will be contacted if we have to downgrade your order to another map category or if we will have to charge you more for an upgrade. At this time you will have the option to cancel your order and you will be refunded any money paid to us except for the handling fee. If you decide that you will accept a map category downgrade or a more expensive upgrade you will only pay our cost for the tickets. (Note - our cost does not mean face value as we usually pay well over face value to acquire tickets.)

CANCELLATION POLICY. Once an order is placed there are NO CANCELLATIONS and NO REFUNDS except at the discretion of WebTickets.com and with a cancellation fee of at least 20% of the total amount of the order. This includes but is not limited to you refusing to accept delivery of the tickets or choosing not to pick up the tickets from our office, will-call or a courier.

CANCELLED or POSTPONED EVENTS. Occasionally events are cancelled or postponed. There are NO REFUNDS for postponed events as your tickets are good for any rescheduled date. If the event is COMPLETELY CANCELLED and is NOT RESCHEDULED for a later date we will issue a house credit for the full amount of the order as soon as you return the tickets to our office. NO CREDIT can be issued if the tickets are NOT RETURNED. We are NOT responsible for any costs you incur to attend an event that is cancelled or postponed including, but not limited to, travel, hotels, car rentals, gas, food and the fees of babysitters.

NON-DELIVERY OF TICKETS. If for any reason we cannot fill your ticket order that has been guaranteed per our "Terms of Service" (excluding orders taken on a "Try and Get" basis) you will be refunded 100% of any money you have paid us and you will also receive a house credit good for an equal number of tickets to another event not to exceed the amount of the original sale. We will not be responsible for any expenses you incur to attend the event including but not limited to, travel, hotels, car rentals, gas, food and the fees of babysitters.

PAYMENT METHODS. WebTickets.com accepts several methods of payment including: American Express, MasterCard, Optima, Visa, Discover/NOVUS, and Diners Club. We reserve the right to require that you sign the credit card receipt for any order paid by credit card or that your order be paid by cashiers check or money order. If you have placed an order with a credit card and refuse to sign the charge slip if requested you will automatically be charged a 20% cancellation fee.

TICKET LIMITS. When purchasing tickets from WebTickets.com, you are NOT limited to a specified number of tickets for any event but any tickets order is subject to our TICKET GROUPING, SEATING LOCATIONS and MANAGERIAL APPROVAL policies.

GEORGIA LAW. Any order placed with A Ticket Broker, Inc., dba WebTickets.com, online, by phone, or by any other means shall be governed by and construed in accordance with the laws of the State of Georgia applicable to agreements entirely made and performed within the State. You, the customer, hereby consent to the jurisdiction of the state and federal courts sitting in the State of Georgia.